SHOPLINE 全球智慧開店平台，是提供品牌一舉創建、管理線上與線下商店的一站式智慧開店服務。
以品牌電商架站平台為核心，整合網站設計、商品管理、金物流服務以及行銷導流工具，為賣家提供簡單、好上手的架站服務，是亞洲最大的網路開店平台，此外，SHOPLINE 也提供跨境、O2O 虛實整合、POS 系統等全通路解決方案。自 2013 年創辦以來，全球已經有超過 500,000 個品牌使用 SHOPLINE 的服務成功開店，讓 SHOPLINE 成為在亞洲市場的行業領軍者。
我們保有外商的制度福利與新創公司的彈性，你還等什麼！
歡迎對 startup 有熱誠的人才加入我們的頂尖團隊！
【What you’ll be doing】
SRE Engineers are responsible for the overall performance and reliability of SHOPLINE's infrastructure and products. You will be in charge of:
- Automation: SREs are passionate about automation and tooling.
- Improving our user experience and maintaining service stability through SLA/SLO/SLI metrics.
- Incident Response (enhancing the on-call experience, tools, and procedures), including a comprehensive postmortem process and root cause analysis.
- Participating in on-call duties during non-working hours.
- Designing CI/CD processes to deploy SRE tools.
【Who we are looking for】
- A solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring, and storage systems.
- Advanced Linux expertise and a willingness to explore Linux internals.
- Proficiency with observability solutions such as Grafana, Prometheus, Opentelemetry, Tempo, Loki, New Relic, and CloudWatch.
- Familiarity with SLI/SLO/SLA concepts to monitor product availability.
- Experience with public cloud services such as AWS, GCP, and Azure.
- A basic understanding of Kubernetes and some hands-on experience.
- Strong scripting skills.
- Development experience and familiarity with programming languages such as Ruby, Node.js, Golang, and Python.
【It'd be plus if you have】
- Experience working in a fast-paced startup environment.
- Knowledge of building or maintaining e-commerce platforms.
- Basic understanding of Ruby on Rails (RoR) applications.
- Basic troubleshooting skills for Kubernetes and networking.
1. 彈性的工時安排 / Flexible working hour
2. 彈性工作地點 / Flexible working location
3. 第一年即享有 15 天年假 / First year 15 days of annual leave
4. 生日假 1 天，生日當月任選一天使用 / Birthday leave
5. 給全薪病假 12 天 / Full pay sick leave
6. 給全薪家庭照顧假 7 天 / Paid family care leave
7. 全薪產假 90 天 / Maternity leave 90 days
8. 陪產假 10 天 / Paternity leave 10 days
9. 公司彈性福利補助每年新台幣 2 萬元(旅遊, 家庭照顧, 運動, 按摩等等) / Company sponsored SHOPLINEFlex
10. 每季部門聚餐補助新台幣 1 千元 / Company sponsored quarterly team dinner
11. 每月新台幣 2 百元零食津貼補助 / Snacks Coin NTD 200 per month
12. 每月生日會, 不定時早餐下午茶, 節慶活動豐富 / Festival Events, Birthday Celebration
13. 每個月約一至兩次按摩服務 / Massage
14. 公司另有企業內訓服務 / Training and Development
15. 年終獎金制度 / Annual Bonus
16. 扁平的公司組織架構 / Flat team structure
17. 優質薪資待遇 / Competitive salary package
18. 有機會驅動產品導向，只要你有好的想法！ / Ability to drive product direction
