【工作內容】
1. 維護並發展現有客戶關係，提供高品質的客戶服務
2. 提供客戶 SaaS 解決方案相關解說，協助解決客戶需求與痛點
3. 掌握客戶使用情況，是狀況給予資源及協助，確保客戶滿意度
4. 與內部團隊合作，確保客戶需求得到全方位的服務
5. 設定和達成部門目標，推動客戶升級和續約
【Job Responsibilities】
1. Maintain and develop existing client relationships, providing high-quality customer service.
2. Deliver SaaS solution presentations to clients, assisting in addressing their needs and pain points.
3. Monitor client usage, provide necessary resources and support, and ensure customer satisfaction.
4. Collaborate with internal teams to guarantee comprehensive service for client requirements.
5. Set and achieve departmental goals, driving customer upgrades and renewals.
1. Strong sales and negotiation skills, with the ability to effectively build client relationships.
2. Problem-solving abilities, teamwork, and excellent communication and coordination skills with internal and external stakeholders.
3. Proficiency in Google Drive tools and related operations.
4. Preferred Qualifications
5. Basic English communication and writing skills are a plus.
6. Familiarity with macOS operating systems and proficiency in Pages and Keynote software are a plus.
・配發 Apple 裝置當作生產力工具
・開放式辦公室，舒適的工作環境
・到職滿三個月，即享三日特休
・團體保險
・健康檢查補助
・辦公室常備零食飲料，隨時補充能量
・定期部門聚餐
・時常會有各式各樣新鮮有趣的東西出現在辦公室
・您會與一群年輕有想法的夥伴一起共事
