At ViewSonic Technologies, we are passionate about building software that solves real-world problems. Our Site Reliability Engineers (SREs) play a critical role in delivering robust systems with high availability, scalability, and performance, enabling customers to achieve their missions effectively. As we expand customer deployments and scale our platforms, we are seeking a Senior SRE Engineer to
partner with product and DevOps teams. This role will focus on designing resilient cloud infrastructure, implementing efficient monitoring, and driving high availability across our software ecosystem.
Key Responsibilities:
-Infrastructure & Systems: Build and manage cloud-based infrastructure and distributed applications, ensuring scalability, resilience, and performance.
-Production Reliability: Monitor availability and system health, taking a holistic approach to maintaining uptime.
-Performance Optimization: Measure, analyze, and improve system performance to anticipate customer needs and enable continuous improvement.
-Reliability Engineering: Enhance quality, reliability, and time-to-market of software solutions through automation,preventive actions, and best practices.
-Operational Excellence: Provide primary operational support and engineering for multiple large-scale distributed systems.
-Incident Management: Lead and participate in incident response, ensuring timely resolution, effective communication, and solid postmortems.
-On-Call Participation: Contribute to a shared on-call rotation, including nights and weekends, while fostering aculture of automation and documentation to reduce disruptions.
-Collaboration & Mentorship: Partner with cross-functional teams (Dev, RD, Product, Security) and mentor junior engineers on reliability, automation, and cloud practices.
Qualifications & Experience
-Bachelor’s degree (or equivalent) in Computer Science, Engineering, or related
discipline.
-8+ years of experience in the software industry with a minimum of 4 years in a dedicated SRE role.
-AWS Certified in one or more of the following:SysOps Administrator, DevOps Engineer, Solutions Architect.
Technical Expertise
-Strong ability to design and build cloud infrastructure on AWS ensuring high availability, scalability, resilience, reliability, and performance.
-Proficient in Infrastructure as Code (IaC) using Terraform to automate infrastructure deployment.
-Strong programming skills in one or more languages:Python, Java, Ruby, JavaScript (structured and OOP).
-Hands-on experience with containerization and orchestration technologies: Docker, Kubernetes, Yarn, ECS, EKS.
-Deep knowledge of monitoring and observability tools: Prometheus, Grafana, or equivalent.
-Skilled in troubleshooting performance bottlenecks, conducting root cause analysis (RCA), and driving system improvements.
Operational Responsibilities
-Participate in and lead on-call rotations to ensure production uptime, resolve incidents quickly, and minimize downtime.
-Drive asupportive on-call culture
focused on automation, runbooks, documentation, and continuous improvement.
-Lead incident response, postmortems, and preventive action plans
to strengthen system reliability.
-Proactively identify risks, design faulttolerant solutions, and implement
self-healing, automated recoverymechanisms.
Leadership & Collaboration
-Partner closely with product engineering teams to embed SRE best practices into the software development lifecycle.
-Provide technical leadershipin design reviews, architecture discussions, and production readiness assessments.
-Mentor and coach engineers to grow their reliability, automation, and cloud skills.
-Excellent communication and collaboration skills to influence cross-functional teams and stakeholders.
ViewSonic規劃符合組織與個人發展之學習方案，讓同仁充分發揮潛能與專業志趣。開放式的組織環境以及自由愉快的工作氣氛，帶領每一位員工盡情揮灑熱情並尋找到屬於自己的絕佳舞台。
具競爭力之薪資制度
公司提供具市場競爭力的薪資制度，並不吝與同仁分享營運上的績優表現。正職員工享有：
■ 保障薪資14個月
■ 與獲利連結之員工分紅
優於勞基法之福利措施
■ 完善的保險計畫：
依法為每位員工投保勞工保險、全民健康保險及每月定期提繳退休金外，員工享有團體綜合保險保障，包括壽險、意外險、醫療險、癌症險等。員工並可自費為眷屬加保，享受優於業界之保障內容與額度。
■ 彈性的假勤制度：
給予一年7天有薪年假加上5天全薪病假。
■ 周詳的員工保健方案：
重視同仁的身心健康，定期辦理員工健康檢查方案，幫助同仁掌握健康狀況。
重視工作環境與生活品質之間的平衡。明亮優雅的辦公空間及全天候的咖啡供應，讓員工在工作同時也能享受生活。
■ 優惠的員購機會：
本公司各項產品均可洽詢員購優惠價格。
■ 豐富的員工活動：
規劃年度員工旅遊、系列講座、社團活動 (瑜珈社、登山社、籃球社、羽球社、桌球社)、婚喪補助、年節獎金、年度buffet聚餐、特約商店等活動，增進同仁間情感交流。
■ 獨創的藝文陶冶環境：
除了掛滿名家畫作的辦公環境外，不定期舉辦主題性知名畫家之畫作展覽，培養同仁的藝文氣息與美學觀念，鼓勵從藝術氛圍中激發創意。
■ 員工健身房：
全新完工的舒適健身房，提供員工多樣化的運動選擇，讓員工可以達到健康生活、快樂工作的目標。
