IT Automation Specialist

We are actively looking for a skilled IT Automation Specialist to join our team. The ideal candidate will manage our IT systems, improve process efficiency through automation, and help the company leverage cutting-edge AI technologies to improve our products and internal processes.

Responsibilities:

• Implement and manage automation workflows using tools like Zapier or n8n to improve efficiency.
• Implement applications and software upgrades and troubleshoot any performance issues.
• Collaborate with cross-functional teams to assist in security assessments, identify potential risks, and implement IT or AI-driven solutions.
• Stay updated with the latest AI trends and technologies. Evaluate and recommend AI products and technologies that can enhance our routine workflow.
• Monitor and optimize IT system performance and reliability.
• Install, configure, and support workstation software, hardware, printers, phones and other devices.
• Train members in using software and hardware, and provide technical support when needed.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications or equivalent experience may be considered.
• 3+ years of experience in a similar IT role, preferably in a fast-paced startup environment.
• Skilled in developing automation scripts and integrating third-party services and libraries.
• Passionate about AI innovations and assessing various AI tools and platforms.
• Ability to convey technical concepts in a clear and relatable manner to non-technical members.
• Experience in developing and managing internal tools to optimize team’s workflow.

Plus:

• Experience in building Slack apps (bots).
• Ability to build prototypes using LLMs or text-to-image models.
• Can be in the office at least 4 days/week. Since this role will require being able to address IT issues as they arise in the office, we prefer that you can come to the office on most days.

Note: This is a one-year full-time contractor position. There may be an opportunity to discuss a regular full-time position offer if performance exceeds expectations during the interview process.

Flexible Work Time & Remote Work 彈性上下班時間 & 遠端工作

Maker Time 每週一天 Maker Time，不進行不必要的會議和討論

Team Activities and Workshops 各式活動與學習機會 (技術分享、Design Demo, Hack Days等）

Fun, Creative & International 雙語工作環境，團隊成員來自世界各地

Free Lunch and Dinner in the Office 辦公室內團隊午餐晚餐

Sports Classes in Office/Online 和同事一起起來動一動

PicCafe 健康零食水果，永遠餵飽你的胃

Awesome & Fun Office 有趣舒適大稻埕風的辦公室