Business Intelligence Manager

We are on a mission to spark connections and bring people together.

Dcard is a social media platform devoted to creating a safe and free environment for ever-flowing ideas and extraordinary stories. Garnering the trust of the younger generation, our service attracts millions of active users and up to 20 million unique visitors per month. We have substantial influence and high penetration amongst the youth of Taiwan, but our ambitions do not stop here.

As a strong and emerging international company, we are on a mission to spark connections and bring people together. We continue to make impactful influence in the social media, advertising and e-commerce fields. Continuing our success in the Taiwan market, we are now expanding to Malaysia, Hong Kong, Japan, and other international markets.
 

About Dcard BI Team

We're seeking a strategic and collaborative Business Intelligence Team Lead to oversee our BI function and transform complex data into actionable insights that drive Dcard's growth and user engagement. This role combines technical expertise with strong leadership and communication skills to bridge the gap between data and business strategy, collaborating with cross-functional teams, and providing actionable insights that drive growth and operational efficiency.

What you'll do

• Business Intelligence & Analytics Responsibilities:
  • Design and implement comprehensive data models, dashboards, and analytics solutions that drive actionable insights into user behavior and product performance
  • Develop and maintain robust KPI frameworks to measure business performance, providing strategic recommendations to leadership
  • Lead the evaluation and implementation of BI infrastructure and tools to enhance data accessibility and visualization capabilities
  • Create scalable, self-service analytics solutions that democratize data access across the organization
  • Conduct market research and competitive analysis to identify growth opportunities and inform strategic decisions
• Leadership & Team Management:
  • Build and mentor high-performing analytics teams, fostering a culture of continuous learning and technical excellence
  • Drive organizational data literacy through training programs and best practices implementation
  • Set and execute the strategic vision for the analytics function, aligning with broader business objectives
  • Manage resource allocation and prioritization across multiple concurrent projects
  • Champion data-driven decision-making practices across the organization
• Cross-functional Collaboration & Communication:
  • Partner with stakeholders across Product, Marketing, and Engineering teams to translate business requirements into analytical solutions
  • Work closely with Data Engineering teams to optimize data architecture and implement best practices
  • Present complex analytical findings to executive leadership in clear, actionable formats
  • Build strong relationships with non-technical teams to understand their data needs and develop user-friendly solutions
  • Facilitate cross-departmental initiatives to ensure aligned data strategies and consistent methodologies

What We're Looking For

• Preferred Qualifications:
  • 5+ years of experience in Business Intelligence or Analytics, including leadership experience
  • Bachelor's degree in a quantitative field (Statistics, Computer Science, Mathematics, Business, or related)
  • Proficiency in SQL and data visualization tools; working knowledge of Python or R
  • Proven track record of fostering data-driven culture and championing analytics initiatives
  • Experience in developing and mentoring analytics teams
• Leadership & Business Acumen
  • Proven ability to translate complex business objectives into actionable data strategies and solutions
  • Strong strategic thinking with demonstrated experience in driving data-driven decision-making
  • Exceptional stakeholder management skills with the ability to influence across all organizational levels
• Technical & Analytical Expertise
  • Deep understanding of business intelligence principles and analytics best practices
  • Demonstrated ability to transform complex data into clear, actionable insights
  • Experience in implementing and scaling BI solutions across organizations
• Project Management & Communication Skills
  • Outstanding cross-functional collaboration skills with proven ability to navigate complex organizational dynamics
  • Expert communication skills in presenting technical concepts to diverse audiences
  • Strong track record of delivering results under resource constraints and competing priorities

Bonus Points If You Have

• Demonstrates genuine passion for technology innovation and startup ecosystems, with keen interest in social media platforms and emerging tech trends
• Champions data-driven decision making and actively cultivates analytical thinking across organizations
• Maintains strong curiosity about technology trends and industry developments, with commitment to continuous learning in the tech space

Why you should join us?

• Innovation & Growth Opportunities:
  • Be part of a dynamic, high-growth organization building innovative products across social media, advertising sectors
  • Participate in groundbreaking research initiatives, collaborating closely with our User Research team to conduct integrated quantitative and qualitative exploratory studies
  • Contribute to the development of new products and market opportunities in a fast-paced, entrepreneurial environment
• Learning & Development:
  • Access comprehensive learning resources including industry conferences, professional development courses, and educational materials
• Culture & Work Environment:
  • Experience flexible working arrangements that support work-life integration
  • Join an enthusiastic team that values open communication and active collaboration
  • Enjoy a vibrant company culture with regular team building events and social activities

Our Recruiting Process

All processes are expected to be completed within 2-4 weeks, our hiring process is subject to adjustment based on individual circumstances:

• 1st Interview - You’ll have a 30-minute session with one of the HR member, where we would want to get to know more about your experience and background, what you’re passionate about..etc. You’ll also have an interview with the Business Intelligence team members for more discussion related to your experiences and it will also include a case study.

• 2nd Interview - You’ll meet our CEO, People Director, Brand & Insight Director, where we will get to know more about your experience and discuss your expectation in our team.

▌年度休假
享有優於法律的年假、不扣薪病假、生日假和特殊假期（Dcard 日等），休息是為了走更長遠的路。

▌工作環境
自由明亮的工作空間，舒適的工作配備，寬敞的辦公室，甚至還有床協助夥伴補充體力。

▌彈性氛圍
彈性的 Remote Work，夥伴可以自主安排工作的時間與地點，更多的彈性，創造不同的可能性！

▌團隊保險
全面性團體保險及完整健康檢查，每一項都為了更體貼夥伴的健康需求。

▌團隊慶祝
節慶派對、午餐日、尾牙、每週夥伴分享等團隊活動，我們重視每個相聚的機會！

▌有趣活動
水果日 、手搖杯日、個人按摩、各類運動課程、專屬的 Dcard Buddy Program 等，和夥伴一起享受 Dcard 生活！

▌學習資源
我們從夥伴們的需求出發培育夥伴，提供無上限學習資源（書籍、講座、課程補助），夥伴可以直接提出需求，並在 24 小時內即可取得。

不定期和企業顧問合作、舉辦講師內訓，提供國內外 Conference 補助，如 WWDC、Google I/O ⋯，且邀請業界高手來到 Dcard 分享，不定期拜訪其他公司互相交流。我們鼓勵各部門舉辦讀書會、每月舉辦一次 Developer Session，不定期舉辦不同主題的工作坊等。