【TW】SMS Business Development Representative

漸強實驗室的主要產品是 SaaS 平台 Messaging Analytics&Automation Cloud (MAAC)，以及 Conversation Analytics and Automation Cloud (CAAC)，為目前業界領先的 MarTech 解決方案。這兩項產品服務的企業客戶，包含數百家不同產業的知名跨國企業。在漸強你所開發的功能會真正影響到人們，在生活中也常常發現自己開發的功能正在被店家所使用。

除了深耕台灣市場，漸強實驗室也積極拓展國際市場。目前我們已成功進入日本和泰國市場，並取得顯著的成長。我們在這些地區設立了海外辦公室，工程團隊需要與海外同事密切合作，以確保我們的產品在全球範圍內保持一致的高標準。每個市場都有其獨特的挑戰，例如日本市場對於資料隱私和穩定性的高度要求，以及泰國市場龐大的人口基數，要求我們的系統具備更高的效能。克服這些挑戰將使你中獲得豐富的經驗，並助你與團隊一同成長。

身為漸強工程團隊的一員，你會參與完整的產品開發週期，不只是交付需求，更可以提供你的想法，來影響產品走向，幫助產品成長。團隊成員都樂於分享且對技術非常有熱誠，主動學習追求各種新技術，每週都有工程討論會議，討論與分享技術大小事。我們擁抱非同步溝通，致力減少不必要的會議並尊重工程師的心流時間。自由透明的文化，可以自己安排工作時間，不受限制的假日天數，最重要的是，漸強追求彈性以及高效的工作環境。
我們正在尋找一位熱情又充滿企圖心的 SMS 業務開發經理，專注於推動 SMS 解決方案的市場佔有率！你將與 業務開發團隊（BD）、客戶成功團隊（CS）、以及產品團隊 密切合作，開發新商機，提供策略建議，並協助客戶實現業務成長目標。

在SMS Business Development Representative這個角色中，你不僅能接觸到一線品牌客戶，還能充分發揮你的銷售技巧、分析能力及創新思維，與我們一同成為改變行銷科技生態的推手！

We are looking for an SMS Business Development Representative who will contribute to our business growth by driving SMS-focused sales and working closely with the Business Development, Customer Success and Product teams. In this role, you will actively develop new business opportunities, set up meetings, and present the value of Crescendo Lab’s SMS solutions to potential clients. You will be responsible for meeting sales targets, with a focus on driving adoption of our SMS offerings. We seek a proactive, detail-oriented, and communicative partner who is ready to join a passionate, product-driven team.

Key Responsibilities

• New Business Development: Engage with C-level executives through a consultative, customer-centric sales approach. Understand complex customer challenges and educate prospects on the value of Crescendo Lab’s SMS solution to solve their business needs.
• Strategic Alignment: Collaborate with cross-functional teams to prioritize strategic target accounts. Identify and generate new business opportunities to drive growth. Lead demand generation campaigns from planning through execution.
• Sales Cycle Engagement: Take part in all stages of the sales process, from prospecting to closing, to ensure smooth pipeline progression and maximize outcomes.
• Revenue Achievement: Meet and exceed sales targets by developing a high-quality pipeline and converting opportunities into revenue.
• Product Expertise: Become an expert in SMS marketing solutions and Crescendo Lab’s full product suite. Build trusted relationships with prospects by providing tailored insights and recommendations based on their specific needs.
• Market Feedback: Work closely with the Product team to gather market insights and feedback, ensuring the product roadmap aligns with customer needs and market trends.

• Proven track record of success in sales or business development within a target-driven environment, ideally with experience in SMS, messaging platforms, or related SaaS solutions.
• Strong understanding of the martech ecosystem, with a focus on SMS marketing, customer engagement, and omnichannel communication.
• Excellent prospecting skills, with the ability to develop new business and expand within existing accounts.
• Effective communication and relationship-building skills, with the ability to influence stakeholders across different functions.
• Fluent in both written and spoken English.

• Experience working with enterprise clients and closing complex, high-value deals.
• Familiarity with the broader martech or adtech landscape, including CRM, CDP, or customer engagement tools.
• Technical knowledge or understanding of messaging and automation technologies.

員工福利
◎ 安心保障
● 法定保障-勞保、健保、勞退提撥

◎ 彈性工作環境
● 小巨蛋站步行 8分鐘，上下班交通方便
● 彈性上下班時間
● 採混合辦公（hybrid） ，一週進辦兩天，以配合團隊會議［每週一四／二四］為主
● 開放式工作空間，你可以選擇在任何舒適的角落工作

◎ 公司文化
● 年輕團隊，扁平組織，去官僚化的快速溝通
● 互相包容尊重、講求效率與信任
● 所有的意見都會被重視，一起學習成長

◎ 福利制度
● 到職即享有無期限休假，只要工作能完成，連休沒有上限！(所有假別皆不扣薪)
● 公司提供高規的 MAC 筆電
● 每個月零食櫃更新，還有各式咖啡、茶，隨時補充能量
● 每週免費按摩，放鬆緊繃身體
● 定期舉辦Team Building活動，一起同樂去
● 每年健檢、心理諮商及物理治療補助，員工眷屬享有優惠價

◎ 進修機會
● 公司補助參加 Workshop 或進修課程，讓你學習到業界最新的知識
● 不定期的業界人士內部分享，讓你了解業界的的最新脈動 (之前請過北美 Google，矽谷工程來、大數據工程師來分享業界最新動態）

更多詳情請閱讀公司部落格：http://bit.ly/2JX3vnO