【 What you'll do 】
・Evaluate best course of action for RMA items to include in house or vendor solutions
・Manage all global logistics activities aligned with business priorities and strategies
・Meet or exceed expectations by upholding strict quality standards, efficient processing, continuous oversight for shipments in transit and clear communication until delivery.
・Develop/implement process and system enhancements to reduce costs and improve operational efficiency, accuracy, and customer service levels
・Manage global logistics providers to ensure performance meets expectations and costs are within budget
・The position is a 1-year contract, opportunity to transfer to full time employee with good performance
【 About the company 】
At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taiwan, we’re building a one-of-a-kind global company that helps pets and pet parents stay connected through our innovative products. Our pioneer product, Furbo Dog Camera, is the #1 best-selling pet camera on Amazon in 10 markets and recommended by The Ellen Show as "the #1 gift on every pet lover’s wish-list.". The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.
【 Perks 】
- You can bring your pet to the office so that they will never be home alone again :)
- The rare opportunity to work with an international team who have a passion to change the world
- A LOT of free snacks and drinks for humans and pets!
- Comfortable and creative working environment with kitchen, sofa, and quiet areas. It’s just like your home!
- Plenty of activities such as afternoon tea and birthday party
【 Benefits 】
- Medical insurance and free yearly health checkup
- Unlimited vacation policy; work hard and take time off when you need it.
- 2 free Furbo are given to each full-time team member.
- Afternoon tea time twice a month and birthday party every month.
- Come join our volunteer program. We are passionate about giving back to society.
- Company trip and employee outing program.
- Monthly meeting and lunch party. Life is not only work in Tomofun.
- Internal training workshop and external training subsidy to you expand your skillsets.
- Flexible working hours. No more clock in or out!
- Hang out with adorable dogs and cats in the office. You’ll never get bored in Tomofun.
【 Who you are 】
・Bachelor’s Degree required - preferably in Supply Chain related field
・3+ years experience in global shipping and logistics
・Work smart. Has the ability to process lots of data, do accurate analysis and deploy learnings into action w/o delay. Take a structured and strategic approach to opportunities and issues.
・Excellent understanding of the concepts of business process measurement, including On Time shipment and delivery, carrier utilization, and lead time.
・Sense of urgency: A high level of motivation, discipline mindset, and self-starting capability required to achieve aggressive expectations.
・Outstanding communication skills. Proven track record of effectively collaborating with supply chain functions and company stakeholders
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